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Friday, September 17, 2010

The story of a phone operator and the caller(sharpen your communication skills)

Caller: hello , can I speak to Annie Wan?

Operator: yes, you can speak to me.

Caller: no, I want to speak to Annie Wan!

Operator: yes, I understand you want to speak to anyone. You can speak to me. Who is this?

Caller: I’m Sam Wan. And I need to talk to Annie Wan! It’s urgent.

Operator: I know your are someone, and you want to talk to anyone! But what’s this urgent matter about?

Caller: well….just tell my sister Annie Wan that our brother Noe Wan was involved in an accident. Noe Wan got injured, and now Noe Wan is being sent to the hospital . right now,Avery Wan is on his way to the hospital.

Operator: look , if no one was injured and no one was sent to the hospital, then the accident isn’t an urgent matter! You may find this hilarious, but I don’t have time for this!

Caller: you are so rude! Who are you?

Operator: I’m Saw Ree.

Caller: yes! You should be sorry. Now give me your name!!

Operator: that’s what I said. I’m Saw Ree….

Caller: oh…… God!!!!


har444...dialog nie sumbernye dari salah sebuah buku y aku baca...

just nak share ngan sumer owang...

thats all...

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